Frequently Asked Questions









Q.  How often should my carpets be cleaned?

A.  Each and every home is different depending on traffic volume. For instance, a family including children and maybe even an indoor pet may require more frequent cleanings, however generally Mickey's Steam Carpet Cleaning Company recommends cleaning about every 6-8 months.



Q.  Why should I get my carpets cleaned on a regular basis?

A.  Mickey's Steam Carpet Cleaning Company recommends a regular cleaning regime for many reasons.
-  Sanitation is a primary factor. Even though your carpets may appear clean with regular vacuuming and store bought deodorizers, they are, in reality a breeding ground for germs, bacteria, and microorganisms of all kinds. Allergy causing agents such pet hair, pollen, and dander can dwell deep within carpet threads affecting you and your family long after the allergy season is gone.
-  Longevity also plays a role in the deciding factor of when to have your carpets cleaned. In the considered "high traffic” areas of your home, any tracking of dirt causes an increase in friction, resulting in additional wear and tear on those delicate carpet fibers. Consequently, the overall beauty and life is compromised. Bottom line:
"more dirt, less life and less beauty!"
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Q.  Should I vacuum before my scheduled appointment day?

A.  If your carpets are extremely soiled, or if there is a lot of pet hair, then please do so.


Q.  How long does it take for my carpets to dry?

A.  Because Mickey's Steam Carpet Cleaning Company uses a steam method, the water use is minimal, making your drying time between 6-8 hours. Once completely dry, we recommend a touch-up vacuuming for maximum results.


Q.  Do you guarantee your work results?

A.  Absolutely! At Mickey's Steam Carpet Cleaning Company, we take great pride in maintaining an excellent customer satisfaction record. Should for any reason, you are not completely satisfied with our work results, please feel free to contact us with 14 days from the date of service!
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Q.  Is your staff bonded and insured?

A.  At Mickey's Steam Carpet Cleaning Company, you can be assured while we are in your home, the overall integrity and safety of your belongings is of our highest regard. However, for your protection and peace at mind, when you hire Mickey's Steam Carpet Cleaning Company your fully protected under our insurance plan.


Q.  Do you guarantee the removal of pet odor?

A.  Pet odor can be an extremely stressful and troublesome issue for a homeowner, however as pet owners ourselves, Mickey's Steam Carpet Cleaning Company understands and sympathizes with your dilemma. Unfortunately, unlike other stains or carpet soiling, pet odors can be extremely difficult to remove completely. The major problem with pet odor in itself is that the soiling actually goes much deeper than the carpet backing. In some cases, the urine often penetrates the sub-floor beneath the padding, creating a multi-layered problem. In able to completely eliminate the problem, the urine must either be removed or neutralized. In the most extreme of cases, replacement of the carpet padding and treatment of the sub-floor may be required. At Mickey's Steam Carpet Cleaning Company, you can fully trust that we will offer the best possible option for you and your situation. After all, we realize that often our pets are family members themselves and though they come with their own obstacles, they are still family. As a home and a pet owner, one must find an even balance of a clean and healthy home and a happy pet!
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Q.  Does your cleaning process soak the backing of the carpet?

A.  No, At Mickey's Steam Carpet Cleaning Company, we take great pride in not only employing the most experienced and expertly trained technicians, but also we make no compromise in the quality of equipment being used. To ensure that we are providing the very best possible service, all of our trucks are equipped with a state of the art truck mounted carpet cleaner. This unique piece of machinery guarantees a reduction in water output, thus positively resulting in once your carpets are cleaned and thoroughly rinsed, the machine leaves them only damp to the touch.


Q.  How often should my air ducts be cleaned?

A.  According to the American Lung Association, it is highly recommended that your air ducts receive a regular and consistent cleaning of at least every 3-5 years. At Mickey's Air Duct Cleaning Company we take great pride in knowing we are doing our part to ensure your home is receiving the very best possible in air quality. By first removing all registers, then inspecting your duct system and finally providing a thorough cleaning of the duct system, we believe you should see the results and breathing will become much easier. Once the cleaning process has been complete, we finish the project with a sterilization procedure cleaning similar to a cleaning in a hospital setting. Once sterilized, a general cleaning of the area is done and then you can begin breathing cleaner and easier!


Q.  Why should I have my air ducts cleaned?

A.  There are many reasons why your air ducts should be cleaned on a consistent basis, however here are just a few:
-More reliable heating and air-conditioning equipment with less needed repairs.
-Cleaner, healthier air quality, reducing airborne viruses and mold spores.
-More efficient airflow throughout the home with lower operating costs.
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Q.  During your tile cleaning process, do you use any kind of sealer to prevent future staining?

A.  Yes, At Mickey's Steam Carpet Cleaning Company, we are 100% dedicated to the use of the very best products available. During the cleaning process of your tile and grout we complete the project with a sealer made by DC Ultraseal. The Impregnator makes an excellent sealing mechanism, protecting your floors from future stains and soiling.

If you have any other questions or would like to schedule an appointment, call Mickey's Steam Carpet Cleaning today in the Lewisville at (972) 407-1898 or (940) 566-3661 in the Denton office.
Also, for your convenience you can request services from this website.





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